Accepting new engagements — Summer 2026

Business systems, set up right the first time.

Great Lakes Tech Support is an infrastructure-first IT provider. We design, deploy, and support the networks, hardware, and platforms your business runs on — so your team can work without waiting on technology.

10+ yrs
Enterprise IT experience
500+
End-users supported
48 hr
Response window
Great Lakes
On-site coverage
What we do

Four disciplines. One accountable provider.

From the first network drop to ongoing support, everything is scoped, documented, and owned end-to-end.

Infrastructure Setup & Systems Activation

End-to-end network, server, and device provisioning that gets your environment operational and ready for daily business.

Hermes & OpenClaw Deployment

Configuration, integration, and activation of the Hermes and OpenClaw platforms — tuned to your workflows from day one.

Managed IT Support & Monitoring

Helpdesk, patching, monitoring, and on-call engineering — with response windows that hold up in production.

Security, Compliance & Continuity

MFA, endpoint protection, backup, access control, and configurations aligned with modern compliance frameworks.

Capabilities

A full IT function, without hiring one.

See full services
Network Architecture

Firewalls, switching, VLANs, and Wi-Fi built to scale.

Hardware Provisioning

Workstations, servers, printers, and access points installed and configured.

Server & Cloud Setup

On-prem, hybrid, and cloud-native environments deployed to spec.

Security Hardening

MFA, endpoint protection, and identity controls from day one.

Platform Deployment

Hermes, OpenClaw, and business tool integrations.

Ongoing Support

Retainers with monitoring, patch cadence, and helpdesk.

Why businesses choose us

Reliable, secure, business-ready environments.

We don't hand off half-built systems. Every engagement ends with a working environment, documentation your team can use, and a clear plan for what to run next.

Read our approach
Infrastructure-first — networks and identity before apps
Fixed-scope quotes, not open-ended estimates
Written documentation for every deployment
Direct access to the engineer doing the work
Aligned with modern security best practices
On-site regional coverage plus remote nationwide
Industries served

Built for the businesses that keep the region running.

Small Business
Professional Services
Healthcare Clinics
Startups
Remote-first Teams

Ready to get your systems live?

Book a free 30-minute consultation. We'll scope the work, quote it in writing, and lay out the exact steps to production.